WiFi is awesome... until it's not.

WiFi is an increasingly important part of our home and office. But when something goes wrong, it's a mystery to fix.

Every minute of network downtime is money down the drain.

There are a multitude of problems that could be impacting the WiFi and some basic network health questions you have to answer:

  • Which rooms have good WiFi coverage, and which don't?
  • Am I on the best channel for good coverage?
  • What other devices are transmitting in my environment, and are they interfering?

These questions are not always simple to answer. Since WiFi is invisible, it's not so easy to check and see if your fix ended up working.

What if you could easily answer these questions in under a minute using software that explained the hard numbers in an easy-to-understand way?

"inSSIDer is like a Swiss Army Knife for WiFi troubleshooting."
-Pete Balkus, VP of Prod Development, IT, & Operations at XOS Digital

Troubleshoot Your WiFi with inSSIDer

inSSIDer is WiFi optimization and troubleshooting software that takes WiFi network discovery to a whole new level. With a quick glance, you'll be able to find poor channel placement, low signal strength, and RF interference in the 2.4 and 5 GHz bands.

inSSIDer comes in two versions: inSSIDer 4 (Windows & Mac OS X), a home-use WiFi scanner, and inSSIDer Office (Windows & in Beta for OS X), which adds extra troubleshooting power like RF spectrum analysis, expert analysis, export to Chanalyzer, and network drilldown, to name a few.

Data provided by inSSIDer will help you make educated decisions about channel and access point placement, so you can create a more reliable network without formal training.

inSSIDer Office + Wi-Spy shows you the transmitter that is destroying the signal on Channel 6. No wonder your AP set to channel 6 wasn't working...

Pick the Best Channel

"Which channel is best? Is channel 4 okay? Who knows?"

Take the guesswork out of channel selection. inSSIDer shows you where the best channel is once and for all. Stop sabotaging your setup by causing your AP's to overlap. You'll be able to visually see which networks are on which channels, so you can avoid competing with your neighbor's network for precious bandwidth.

In addition to channel-by-channel stats, inSSIDer's channel recommendation algorithm has been redesigned to handle multiple radios within the same network, making channel planning on a multi-AP network simple and accurate.

Wifi Channels Graph

The Channels Graph shows you which parts of the WiFi bands are crowded and which are open, so you can make an educated channel-planning decision. This network is on channel 4, which is a crowded channel that's non-standard for 2.4 GHz. Channel 11 is wide open though, and now that you know, you can go to your router's config page and change the channel.

Manage Multiple Access Points with Ease

Do you manage more than one AP? With inSSIDer you can look at your network at a logical ESSID level, or by individual radio in the Physical grouping view. With new features like network drill down and the ability to alias your AP's radios with a new name (inSSIDer Office only), you can see the information you need at a glance.

In addition to the channel-by-channel WiFi & RF statistics in the Channels view, inSSIDer's channel recommendation algorithm has been redesigned to handle multiple radios within the same network, making channel planning on a multi-AP network simple and accurate.

Setup easy names for all your wifi access points

Editing AP Aliases in inSSIDer Office

Not a WiFi Expert? Not a Problem

WiFi is probably one of the many hats you wear every day. You might be the jack-of-all-trades IT person at a small company, or just the "techy" one in the family trying to stream the latest Game Of Thrones episode with surround sound to your wireless speakers. Either way, you don't have a lot of time to spend on learning everything there is to know about WiFi. With inSSIDer Office, you won't need to, because it has built-in helpful recommendations and tips to show you what you're looking for and how to fix the problems that you do find. With just a few clicks, you can get channel recommendations as well as expert advice so you can create a reliable network in minutes.

inssider office will tell you if you have wifi setup issues

If inSSIDer Office discovers that your network isn't using optimal security and network settings, it will alert you and suggest changes you can make to make your WiFi faster.

Track Signal Strength Over Time

When you select a network in inSSIDer 4, you'll immediately see a signal strength graph, which goes up and down as you move further or closer to the router. If you see inSSIDer's signal strength graph dip too low, you'll know that you need to move either your device or your router for better connectivity.

Signal Strength

The Signal Strength Graph is an easy way to visually track RSSI, or signal strength, over a length of time.

Acceptable Signal Strengths
Desired signal strength for optimum performance varies based on many factors, such as background noise in the environment, the amount of clients on the network, what the desired data rates are, and what applications will be used. For example, a VoIP or VoWiFi system may require much better coverage than a barcode scanner system in a warehouse.

WiFi is generally measured with dBm, with is not an absolutely value, being logarithmic instead. A 3 dB gain means twice the signal strength, while a 3 dB loss halves the signal strength. Keep this in mind when setting signal strength requirements.

Note: The numbers in this chart are suggestions only. The desired signal strengths will vary, based on the requirements for the network.

-30 dBm Max achievable signal strength. The client can only be a few feet from the AP to achieve this. Not typical or desirable in the real world.
-67 dBm Minimum signal strength for applications that require very reliable, timely packet delivery. (VoIP/VoWiFi, streaming video)
-70 dBm Minimum signal strength for reliable packet delivery (email, web)
-80 dBm Minimum signal strength for basic connectivity. Packet delivery may be unreliable.
-90 dBm Approaching or drowning in the noise floor. Any functionality is highly unlikely.

Visualize Conflicting Networks

inSSIDer 4's Details Pane gives you crucial information about your selected network, including Min and Max Data Rate, router manufacturer, and stats about the two networks most likely to conflict with your own, so you can make an educated decision about router placement in your environment.

Conflicting Channels

In the Details Pane, inSSIDer shows you the closest Co-Channel network (yellow) and your closest overlapping, or adjacent-channel network (red)

Take It To The Next Level with inSSIDer Office

Avoid Interference with Wi-Spy

There are two versions of the Wi-Spy USB-based spectrum analyzer: The legacy 2.4 GHz-only Wi-Spy Mini, and the future-proof Wi-Spy DBx that analyzes both 2.4 GHz and 5 GHz bands. Both devices are small enough to fit in your pocket, and when combined with inSSIDer Office, allow you to see the frequencies and channels where possible interfering devices are operating.

MetaGeek Wi-Spy

"Being able to see the RF spectrum is huge. I can see all types of interference, not just WiFi devices."

-Pete Balkus

Export Recording to .wsx for Analysis in Chanalyzer

Out of the box, inSSIDer Office is easy to use for network spot checks at a customer site. But what if you discover an issue, and want your company's WiFi guru back at the office to check it out? Instead of sending the WiFi expert to every single customer site along with the technicians, you can now capture on-site recordings with inSSIDer Office, then export them as a .wsx file for later analysis in our professional level tool, Chanalyzer. Your team lead back at the office can then fire up Chanalyzer, review recordings remotely, and solve the issue quickly without ever leaving their desk.

inSSIDer Office exports to Chanalyzer for in-depth wifi analysis

Which Version of inSSIDer is Best for You?

inSSIDer 4 inSSIDer Office + Wi-Spy Mini inSSIDer Office + Wi-Spy DBx
Pick The Best Channel
Track Signal Strength Over Time
Check Minimum and Maximum Data Rates and View Recommended Channels
Manage Multiple APs With Ease
Give Access Points Friendly Nicknames
See Channel Utilization
2.4 GHz Basic Spectrum Analysis with Wi-Spy Hardware
5 GHz Basic Spectrum Analysis with Wi-Spy Hardware  
Product Support Online Only Phone Callback & Online Phone Callback & Online
inSSIDer 4Software Only
inSSIDer Office + Wi-Spy Mini
inSSIDer Office + Wi-Spy DBx

Already have a Wi‑Spy? Buy inSSIDer Office Software Only - $149

System Requirements

Windows Version:
  • OPERATING SYSTEM: Microsoft® Windows Vista, 7, 8, 10
  • SCREEN RESOLUTION: 800x600 (1366x768 or better recommended)
  • RAM: 2GB
  • WiFi RADIO: Internal or USB WiFi Adapter (802.11n/ac recommended)
Mac Version:
  • OPERATING SYSTEM: OS X 10.8-10.11 (Mountain Lion, Mavericks, Yosemite, and El Capitan)
    Note: inSSIDer Office for Mac (beta) only supports Mavericks, Yosemite and El Capitan
  • RAM: 2 GB
  • WiFi RADIO: Airport Card (USB WiFi not supported)

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